Thank you for shopping 8Thirteen! It’s very important to us that you are completely satisfied with your shopping experience.
If you are not happy with your purchase, you can return your item within 7 days of receiving your order. Items must be in their original form, unworn and unwashed to receive a refund for product cost only. We do not refund the shipping you paid for your order. Please read the information below for important things to know about returns!
** PREORDER ITEMS ARE NOT ELIGIBLE FOR REFUND & RETURNS WILL BE ISSUED A SHOP CREDIT **
** WAREHOUSE OR BLOWOUT SALE ITEMS ARE FINAL SALE & NOT ELIGIBLE FOR RETURN, EXCHANGE OR REFUND **
Any item not in its original condition is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery
No Refunds only store credit
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to 3620 Piedmont Rd NE Unit 4032 Atlanta, GA 30305 We cannot hold items for you to exchange.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift card will be emailed to you.
3620 Piedmont Rd NE Unit 4032 Atlanta, GA 30305
Please include your name and order number with your return to make your return processes quicker. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
8Thirteen carries a wide variety of brands and styles; therefore, sizing can vary depending on fabric and style of garment.
PLEASE NOTE: If you need assistance selecting a size we suggest checking the measurements on the individual product page for the specific item you are interested in.